Managed IT Services
Comprehensive, end-to-end managed IT services for BC’s mid-size organizations, non-profits, and public sector teams, proactive, secure, and built to scale with you.
Overview
Technology That Works the Way Your Business Does
Technology should remove friction from your business, not add to it. Tecnet’s Managed IT Services give your leadership team a single, accountable partner for everything from day-to-day support to long-term IT strategy. For over 50 years, we’ve helped organizations across British Columbia turn IT from a cost center into a driver of measurable business outcomes: less downtime, tighter budgets, stronger security, and a team that can finally stop firefighting and start planning.
We combine deep technical expertise with a people-first approach, because technology only creates real impact when real people are behind it.
One Team. Your Team.
Every part of Tecnet, our network and security operations centers, service desk, field technicians, technical architects, vCIOs, and account managers, operates as one team.
And that team doesn’t stop at our door. We embed ourselves in your organization, align with your goals and mandate, and help drive the strategic change that actually moves your business forward.
We’re a long-term partner, not a vendor. Your success is how we measure our own.
Tecnet will be the last IT services company you will ever hire.
Our Services
One Partner. Every Layer of Your IT.
Expand into any of the services below to see exactly what Tecnet handles at every layer of your IT environment.
IT Support
Fast, reliable resolution for the day-to-day technical issues that slow your team down, from troubleshooting to critical repairs, with rapid response built in.
Learn MoreServiceDesk
Your team’s single point of contact for every IT question — staffed by full-time analysts who proactively and reactively resolve issues across your organization.
Learn MoreOnsite Support
A dedicated Tecnet technician on a regular, scheduled cadence — so your team always has a familiar, in-person presence who knows your environment inside and out.
Learn MoreSoftware Management
We manage the full lifecycle of your business applications, deployment, updates, and license optimization, so your software stays current, compliant, and actually working for your team.
Learn MoreEndpoint Management
Every laptop, desktop, and mobile device in your organization, monitored, patched, and secured from a single platform.
Learn MoreIT Asset Management
A live inventory of every device, license, and warranty, so you always know what you own and what’s coming up for renewal.
Learn MoreIT Procurement
Sourcing, vendor management, and deployment for every device and license your organization needs, handled end-to-end.
Learn MoreOur Approach
Your First 90 Days With Tecnet
Switching IT providers shouldn’t be a leap of faith. Here’s what the first 90 days actually look like.
Days 1–30: Kickoff & Discovery
We align on timelines and expectations from day one, fully document your environment, every device, license, and system accounted for, and handle knowledge transfer directly if you’re switching from another provider, so nothing gets lost along the way.
Kickoff
- Align on timelines
- Set expectations
Discovery
- Document your environment
- Full asset overview
Knowledge Transfer
- Smooth provider handover
- Meet with prior IT team
Days 31–90: Stabilization & Strategy
We close any immediate risks or gaps uncovered during discovery, build a complete, verified inventory of your IT assets, and deliver a strategic roadmap aligned to your business goals.
Stabilization
- Close immediate risks
- Complete documentation
Asset Inventory
- 100% verified inventory
- Fully documented systems
Strategic Roadmap
- Recommendations for growth
- Aligned to your goals
Ongoing: Quarterly Business Reviews
Regular reviews of performance against your goals with your assigned Account Manager, with continuous recommendations to improve efficiency and reduce risk, a real partnership, not a “set it and forget it” vendor relationship.
Why Tecnet
Local Experts. Real Visibility. Smarter Decisions.
Decades of experience, a fully Canadian-owned team, and a track record built across hundreds of organizations, backed by the transparency and reporting to show you exactly where your IT budget is going and why.
50+
Years serving organizations across BC
1,000+
Projects delivered
100+
Technology vendors
100+
Customers
100%
Canadian owned & operated
Community focused
our Resources
Explore Our Latest Resources
Practical guidance on getting the most out of a managed IT partner, from what to expect during onboarding to how to know when it’s time to make the switch.
Industries We Serve
Built for the way your industry operates
Tecnet partners with organizations across British Columbia — from healthcare and legal to retail and nonprofits. Our managed IT services adapt to the compliance requirements, workflows, and scale of your sector.
Take the next step
Ready for IT That Actually Moves Your Business Forward?
Let’s talk about what a real technology partnership could look like for your organization.