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The Value of Experience

A direct link to end-users, Tecnet Help Desk professionals can substantially reduce information technology support costs.

Whether on-site within a customer’s IT organization or outsourced to our central Tecnet Help Centre – we provide comprehensive support whether the problems are hardware, software, or networking.

Service packages can be tailored to customer needs, providing initial call screening, problem determination, problem resolution and incident management.

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Authorized Service Centres

Success in today’s diverse information technology environment demands one-stop vendor-neutral support and maintenance. Tecnet meets the challenge, supporting server, desktop, and portable hardware platforms. Among Tecnet’s available services: single point call management, planned maintenance, OEM basic and enhanced warranty service, warranty administration, critical spares planning, and performance reporting.

Success in today’s diverse information technology environment demands one-stop vendor-neutral support and maintenance.

Tecnet meets the challenge, supporting server, desktop, and portable hardware platforms. Among Tecnet’s available services: single point call management, planned maintenance, OEM basic and enhanced warranty service, warranty administration, critical spares planning, and performance reporting.

Tecnet is a one-stop vendor neutral source for support and maintenance, from smartphones to enterprise servers, Tecnet can provide all technological needs.

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Environmental Stewardship

Tecnet prioritizes using environmentally responsible products, from Tecnet's Social Responsibility companies who take meaningful sustainability initiatives.

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Tecnet & The Community

We often work cooperatively with our customers to serve their communities, moving beyond mere technology, to being hands-on with the social issues that face us all.

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Get In Touch

Tecnet is BC’s premier IT managed services company. Find out for yourself why today!

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Latest News

The 2018 Tecnet Christmas Hamper

Nov 21, 2018

Tecnet is back at it again for another year of fundraising for our Christmas Hamper. For the second year in a row, we are working with a local school right here in our community to give back to local families. Last year, we all banded together to create an amazing Christmas hamper for a local […]

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2017 Lenovo Premier Service Partners

Jul 27, 2018

Tecnet is pleased to announce that for the third consecutive year, we have achieved Lenovo’s Premier Service Partner status for the fiscal year ending in 2017. Tecnet has received this award for the fiscal years 2015 and 2016. Keith Gedrose, Director, Channel Services for Lenovo Americas writes: “Congratulations to your organization and specifically to your […]

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Tecnet Sponsorship and Community Involvement

May 25, 2018

Tecnet is proud to be sponsoring the 2018 Melges 24 World Championship. Melges are a type of racing sailboat with a typical racing crew of 4-5 people, with these particular boats being 24ft in length. They make for incredibly exciting sailing to watch whether in high winds or not! Tecnet’s president, Ed Life, is an […]

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