Network Services
Slow connections and network blind spots cost you time and money. We design, secure, and manage your network to keep your business moving without interruption.
Overview
Reliable Networks. Real Business Results
At Tecnet, your network’s integrity is our priority. We ensure seamless connectivity and robust security across your organization. Our Network Services are tailored to enhance your network performance, offering customized solutions from setup to optimization and ongoing support. Benefit from our expertise in handling complex networks, ensuring you always stay connected and secure.

Our Services
Everything Your Network Needs, Under One Roof
From the first design sketch to daily monitoring, Tecnet manages every layer of your network. Select a service below to see how we approach it.

A structured, in-depth review that leaves no part of your network unchecked.
A network audit gives you an honest, evidence-based look at where your network stands today, and a clear path to where it needs to be. Tecnet’s audit process moves through discovery, technical assessment, risk evaluation, and remediation, so nothing is left to guesswork.
From Discovery to a Clear Action Plan
- 1Discovery Phase: We establish a solid foundation by understanding both your business context (data sensitivity, budget, target audience, future goals) and your technical baseline (documentation, monitoring tools, performance history, policies and procedures).
- 2Comprehensive Asset Review: We examine every layer of your environment: internet presence, workstations, ISP services, network infrastructure, Active Directory, and backup & disaster recovery (BDR).
- 3Risk Profiling: Every finding is scored by probability, consequence, and treatment level against your assets and audit actions, so you know what matters most and why.
- 4Audit Actions: Documentation review, configuration & services checks, compliance review, vulnerability scanning, and network topology review.
- 5Post-Audit Remediation & Optimization: We turn findings into a prioritized action plan: allocating resources, implementing and testing changes, training your team, generating clear reports, and reassessing periodically to make sure improvements hold.

Building a strong network foundation, engineered to grow with you.
Every reliable IT environment starts with a network that’s designed right the first time. We plan your architecture around how your organization actually works, factoring in device count, application demand, security needs, and room to grow, so your infrastructure supports the business instead of holding it back.
A Process Built Around Your Business
- Needs & Environment Assessment — We start by understanding your current setup, business goals, and pain points before recommending a single piece of hardware.
- Right-Sized Architecture — After the assessment, we send you tailored recommendations that match your organization’s size, budget, and risk profile, not a one-size-fits-all template.
- Vendor-Neutral Recommendations — Backed by 100+ technology partnerships, we recommend the equipment that’s right for you, not what’s easiest for us to sell.
- Documented & Handed Off — You receive clear documentation of your network design, so your team and ours are always working from the same source of truth.

Modern infrastructure, upgraded and configured to keep pace with your business.
Aging equipment and outdated configurations quietly limit your organization’s performance, security, and growth. Tecnet plans and executes network upgrades that align with where your business is headed, not just where it’s been. Whether you’re a large or multi-site organization, our upgrade process scales to fit.
Where Aging Infrastructure Starts to Cost You
- Performance — Outdated hardware slows down everything from file access to application load times.
- Security — Unpatched, end-of-life equipment is one of the easiest ways into your network.
- Compliance — Some industries require infrastructure to meet current security and data standards.
- Growth — A network sized for yesterday’s team can’t support new hires, locations, or tools.
- Cost — Reactive fixes on old equipment usually cost more over time than a planned upgrade.

Wireless networks engineered from real data, not guesswork.
Great Wi-Fi doesn’t happen by accident, it’s engineered. Tecnet’s technical team is specially trained in Wi-Fi survey and design, using Ekahau, the industry-leading Wi-Fi design and analysis platform trusted by organizations like Cisco, Aruba, Microsoft, Google, NASA, and Netflix, to design, validate, and maintain high-performing wireless networks.
Our Wi-Fi Planning & Design Process
- 1Gather the Right Inputs — Business requirements, floor plans, wall materials, access point data, and automated site surveys inform every design decision.
- 2Design with Precision — We define the right number of access points, the right placement, and the right configurations for your space, across 2.4 GHz, 5 GHz, and 6 GHz networks.
- 3Survey & Inspect — Using both active and passive surveys with heatmap analysis, we validate real-world coverage, signal strength, and interference before and after deployment.
- 4Live Monitoring & Insights — Ongoing visibility into network coverage, health, and inventory, with issue identification and drill-down heatmap views, keeps your wireless network performing long after go-live.

Seamless, secure connections between your offices, cloud, and remote teams.
Whether you operate from one office or several locations across BC, your teams need consistent, secure access to the same systems and data. Tecnet designs multi-site and cloud connectivity solutions that keep every location and every employee connected.
Keeping Every Location on One Reliable Network
- Site-to-Site Connectivity: Secure, reliable links between offices, data centers, and cloud environments.
- SD-WAN Solutions: Optimizing traffic across locations for performance, reliability, and cost.
- Remote Access Design: Secure VPN and remote access so hybrid and remote teams stay productive.
- Redundancy Planning: Building failover into multi-site networks to avoid single points of failure.

Your network’s front door — configured, monitored, and kept current.
Your firewall is the most important device on your network, and the one most often set up once and then forgotten. Tecnet manages the full lifecycle: secure configuration, firmware currency, rule review, and active monitoring, so your network edge keeps protecting you as both the threat landscape and your business change.
What Firewall Management Covers
- Secure Configuration & Hardening — We build to a hardened baseline: unnecessary services disabled, administrative access restricted, and settings aligned to current best practice.
- Firmware & Lifecycle Planning — We track firmware releases and end-of-support dates and plan upgrades ahead of time, rather than reacting once support has already lapsed.
- Rule & Policy Review — Firewall rules accumulate over the years. We review them regularly so access reflects how your organization works today, not three years ago.
- Threat Visibility — Logging and alerting on blocked traffic, intrusion attempts, and unusual activity at your network edge, reviewed by our team rather than left in a console.
- Secure Remote Access — VPN and remote access configured and maintained to current security standards, so remote work doesn’t become your weakest point.

The quiet essentials that take a business offline the moment they lapse.
Expired certificates and misconfigured DNS records cause more unplanned downtime than most organizations expect, and they almost always hit without warning. Tecnet tracks and manages the domains, records, and certificates your business depends on, so nothing expires unnoticed and every change is made deliberately.
What We Keep Track Of
- Domain Registration & Renewals — Ownership stays in your name, with renewals monitored so a domain never quietly lapses.
- DNS Records & Changes — Whether you’re moving email, launching a site, or adding a service, changes are planned, made carefully, and documented.
- SSL/TLS Certificates — Certificates are monitored for expiry and renewed in advance, before browsers start warning your customers away.
- Email Authentication — SPF, DKIM, and DMARC configured so your email reaches inboxes and your domain can’t easily be used to impersonate you.

Round-the-clock visibility, so small issues never become big problems.
Your network works hardest when you don’t notice it, humming along, keeping every device, application, and user connected without disruption. Tecnet monitors your network 24/7, spotting warning signs early and resolving issues before they affect your team.
How We Keep Your Network Running
- Continuous Monitoring: Real-time tracking of network health, uptime, and performance across every connected device.
- Proactive Alerts & Response: Our team acts on early warning signs before minor issues become outages.
- Patch & Firmware Management: We keep switches, routers, and access points updated and secure.
- Transparent Reporting: Regular reporting on network performance and trends, so you always know where things stand.
We deal with the vendors, so your team doesn’t have to.
Tecnet holds the provider relationships and account details, so escalation starts immediately instead of after someone on your team hunts down the right phone number.
What We Handle On Your Behalf
- ISP & Circuit Escalation: We open, track, and push provider tickets through to resolution, with the evidence to back up what we’re reporting.
- Warranty & Hardware Support: Coverage tracked, cases raised, and replacement hardware coordinated so equipment failures don’t stall.
- Account & Service Records: Provider and account details held securely and kept current, so nothing stalls at the verification step.
- One Point of Accountability: However many vendors are involved, a single team owns the outcome and reports back to you.

Changes happen on your schedule, with a way back.
Most network outages aren’t caused by attackers. They’re caused by changes made without a plan. Every change Tecnet makes to your environment goes through a review process, with assessed impact, a scheduled window, and a rollback plan in place before anyone touches a device.
Our Change Process
- Reviewed Before Approved — Every change is assessed for risk, dependencies, and business impact before it’s scheduled.
- Scheduled Around You — Maintenance is planned for windows that minimize disruption to your team and your customers.
- Communicated in Advance — You know what’s changing, when it’s happening, and what to expect while it does.
- Rollback Ready — Critical changes have a tested path back before the work begins.
- Documented Afterward — Your documentation is updated as part of the change, so your environment never drifts from what’s on paper.
Our Approach
From Assessment to Ongoing Care
A great network isn’t a one-time project, it’s an ongoing partnership. Here’s how we work with you at every stage.
Assess & Understand
We start by learning your environment, business goals, and where your network is falling short, no assumptions, no cookie-cutter recommendations.
Design & Plan
We build a network architecture and roadmap tailored to your organization, balancing performance, security, and budget.
Implement & Optimize
Our certified technicians deploy, configure, and fine-tune your network with minimal disruption to your team’s day-to-day work.
Monitor & Support
We stay connected long after go-live, monitoring performance, applying updates, and adjusting as your business grows.
feeds back into ongoing reassessment
Why Tecnet
Connectivity You Can Depend On
A network is only as good as the team behind it. Here’s what backs every design, upgrade, and 24/7 monitoring call we make on your behalf.
50+ Years of Experience
Serving organizations across British Columbia since 1974.
100+ Technology Partners
Vendor-neutral recommendations built around your needs, not a single vendor’s product line.
Local & Responsive
A BC-based team that understands your business and shows up when you need us.
People-First Approach
Real people behind every project and every ticket.
Built to Scale
Every network we design is built with your next stage of growth in mind, not just today’s needs.

50+
Years serving organizations across British Columbia
200+
Network Projects Delivered
100+
Trusted technology partners
100%
Canadian-owned and operated
Our Resources
Explore Our Latest Resources
Perspectives on connectivity, security, and keeping your network running, from the team that manages it every day.
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Every Service Works Together
Tecnet delivers a complete technology partnership across every service you rely on.
Managed IT Services
End-to-end IT management that keeps your systems running and your team supported.
ExploreCybersecurity
Protect your people, data, and technology with a comprehensive cybersecurity strategy.
ExploreIT Infrastructure
Reliable infrastructure design, deployment, and management built for your business.
ExploreIT Consulting
Strategic guidance for the technology decisions that matter most to your business.
ExploreIndustries We Serve
Built for the way your industry operates
Tecnet partners with organizations across British Columbia — from healthcare and legal to retail and nonprofits. Our practice adapts to the compliance requirements, workflows, and scale of your sector.
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Ready to Strengthen Your Network?
Network downtime costs more than you think. Talk to Tecnet and get a plan that protects your bottom line.








