Authorized Datto Partner Serving Vancouver & Victoria

Tecnet deploys and monitors Datto backup and disaster recovery for organizations across Metro Vancouver and Vancouver Island. We size the appliance, set the retention, test the restores and watch every backup job, and we have been protecting BC organizations’ systems since 1974.

Partnership proof

A Backup is Only as Good as The Last Restore

Most organizations can confirm they have backups. Far fewer can say how long a full server restore would take, or when a restore was last tested.

Datto is built around that question. SIRIS and ALTO appliances keep a local copy for fast recovery and replicate to the Datto cloud for offsite protection. Screenshot verification boots each backup and captures proof that the system actually starts. If a server fails, it can be run as a virtual machine on the appliance or in the Datto cloud while the original is repaired.

Datto is one of Tecnet’s technology partners. We handle the parts that decide whether a backup product works when it is needed: sizing, retention policy, monitoring, and scheduled restore testing. Tecnet has served government, non-profit and business clients since 1974 and remains 100% Canadian owned.

Datto products and services

Datto Products and Services We Work With

Datto, now part of Kaseya, covers servers, endpoints and cloud applications. These are the areas we design, deploy and support.

Datto SIRIS Backup and disaster recovery appliances for servers and virtual machines, with local and cloud virtualization so a failed system can keep running while it is rebuilt.

Datto ALTO A compact backup appliance for small offices with a handful of systems, with the same cloud replication and screenshot verification as SIRIS.

Datto Endpoint Backup Backup for laptops and workstations that hold data outside the server, including staff who work remotely and rarely connect to the office network.

Datto SaaS Protection for Microsoft 365 Independent backup of Exchange Online, OneDrive, SharePoint and Teams, with point-in-time restores that go well beyond Microsoft’s own retention windows.

Datto Backup for Entra ID Backup of users, groups and identity configuration in Microsoft Entra ID, so an accidental deletion or a compromised admin account does not mean rebuilding access by hand.

Disaster recovery planning and testing Recovery time and recovery point targets agreed with the business, documented runbooks, and scheduled test restores that prove the targets can be met.

Monitoring and restore support Daily monitoring of backup jobs and verification results, with our team handling restores from a single file to a full site recovery.

Take the next step

Find out how long a restore would actually take.

A backup and recovery review checks what is being backed up, how often, where the copies live, and how long a full restore of your critical systems would take. You get a clear answer and a list of gaps to close.

Book a backup review

Why Datto

Why Datto and Why Here

Datto packages the hardware, software, cloud storage and verification into one product with one support path. For an organization with a few servers and no in-house storage specialist, that removes most of the design decisions that cause backups to fail quietly.

Screenshot verification is the practical difference. Every backup gets booted and checked automatically, and Datto’s 2026 update added AI-based verification to SIRIS and ALTO to catch failed boots more accurately. That gives our team and yours evidence that systems will come back, which a green tick on a job log does not.

Tecnet team

Service area

Datto Support in Vancouver, Victoria and Across BC

Tecnet supports Datto environments across Metro Vancouver, Greater Victoria and Vancouver Island. Monitoring, configuration and most restores are handled remotely from either office. Appliance installations and hardware replacements are scheduled from whichever location is closer to the site.

Learn more about our Vancouver IT services and Victoria IT services.

All Partners

A Broad, Trusted Technology Ecosystem

Beyond our featured partnerships, we work with a wide range of trusted vendors to cover every layer of your technology stack.

FAQ

Datto Partner FAQs

Yes. Datto is one of Tecnet’s technology partners. We deploy, monitor and support Datto backup and disaster recovery for organizations across British Columbia.

Datto suits organizations that want a complete package: appliance, software, cloud copy and verification in one product with predictable pricing. Veeam suits larger or more complex virtual environments where the organization wants to choose its own storage and design. We work with both and recommend based on your environment and your team.

Yes. Microsoft keeps the service running, but deleted items and older file versions are only recoverable for limited periods. An independent backup such as Datto SaaS Protection lets you restore mailboxes, files and Teams data from well beyond those windows.

At least quarterly for critical systems, and after any major change to the environment. Datto’s screenshot verification checks every backup boots, and scheduled test restores confirm the whole recovery process works within the time the business needs.

Once the environment is contained, affected systems are restored from a clean backup point, either on the Datto appliance or in the Datto cloud. Critical servers can run virtually while the original hardware is cleaned or replaced, which shortens the time staff are unable to work.

Yes. We have offices in both, and we support Datto environments across Metro Vancouver, Greater Victoria and Vancouver Island.

Take the next step

Looking for a Datto partner in Vancouver or Victoria?

Whether you are replacing an aging backup system, adding Microsoft 365 backup, or finding out whether your current backups would actually restore, our team in Vancouver and Victoria will help you get it right. Tecnet has supported BC organizations since 1974.

Talk to our backup team