Leadership Team

ED LIFE

Ed Life – President

Ed Life founded Tecnet Canada Inc. in 1974. 

Initially the company provided both computer and Life Safety Systems Service.  As there were very few computers, the Life Safety side of the business kept things going, operating under the name Logic Consulting.  In 1979, the company split off its Vancouver operation and continued to operate as Cantec Resources Corp.

When IBM introduced the PC in 1980 Ed re-focused on developing a brand of computer service and support for the business and broader public sector in British Columbia .  The Vancouver operation was re-instated and a service network of local technicians  established (BC Tecnet).  This soon grew to become Tecnet Canada Inc.; a federally chartered company operating across the country.

On June 4, 1984, Tecnet moved to our new facility in Victoria and completed our expansion on that site in 2000.

Ed is proud to have been involved in the evolution of computer services over the years and into the future as Tecnet continues to grow it’s managed services and professional IT services business while continuing to promote and maintain its traditional break/fix onsite services.

Ed’s approach in operating Tecnet Canada inc.  has and always will be as a customer driven organization, focused on successfully delivering best-in-class computer support services since 1974.

Tecnet’s customers include its partners and their customers.  In some cases, the partners compete with us and in other cases; we collaborate to deliver the best service solution for our customers.

Matthew Van Heyst – Director of Operations

Matthew has been involved in the IT industry for most of his life.

Born in Winnipeg Manitoba he worked summers for his uncles computer services company serving public sector and First nations communities in Manitoba. In 1989 he moved to Victoria with his family and began his formal career as a Microsoft Certified Systems engineer in 1998. For the past 20+ years he has worked in multiple roles, including Onsite support, solution design, project implementation and project management as well as taken on many leadership roles ranging from ServiceDesk Team lead right through to his current role as Director of Operations. In his career he has implemented and supported solutions for nearly every major sector in British Columbia however specializes in broader public sector support.

Matthew primary driver is ensuring a high level of customer satisfaction and recognized customer value. This is something Matthew knows is only accomplished through solid teamwork supporting his staff, the customers and the company.

Matthew Van Heyst

RYAN HENNESSEY

Ryan Hennessy – Technical Services Manager

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Marc Schafers – Onsite Service Manager

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Marc Schafers

Christopher Menu

Christopher Menu – Senior Account Manager

Christopher Menu has been a business professional for over 25 years, and working in the IT industry since before Windows 98.

 With his background in technical support, solution design, and project management, Christopher understands the users’ experience in both the hardware and software they use, as well as the vast array of technologies invisible to them, which makes it possible for businesses to run efficiently and effectively.

Christopher is proud to work with such highly skilled professionals at Tecnet, who are able to keep up with the breakneck pace of the evolution of technology, which touches every part of our work and personal lives.

Ian Taylor – Business Development Manager

Ian has a 15+ year career in Sales and Sales Leadership.

Over the years, he has succeeded in many roles and worn many different hats.  His sales career started in 2004 with Xerox Canada Ltd., as a regional sales representative for the Xerox Authorized Sales Agency operating out of Richmond, BC.  His career evolved with the Fortune 500 company and throughout his tenure with Xerox he held positions as a Solutions Sales Executive, Office Solutions Specialist, Sales Manager, General Manager and Agency Owner. Ian received several awards for his successes at Xerox, the most notable coming in 2008 when he was awarded and recognized as a Top Gun (Xerox’s annual Leadership Development Continuum Program – Awarded to the Top 5% of Solutions Sales Executives across the country).

Ian has been working as the Business Development Manager at Tecnet for close to 3 years and has contributed to the growth of the Managed Services Business in the small-to-medium sized business sector.  His competent knowledge and understanding of key industries such as Legal, Accounting, Manufacturing, Construction, Hospitality, Medical, Education, Architecture, Engineering, Government (Municipal, Provincial, Federal, First Nation, and Crown Corporation), Real Estate, and Financial have given him the confidence to align the solutions and services Tecnet offers with the client’s goals and strategic visions.  He has also contributed to the organization and client delivery by helping to define, create, and deliver account management and customer satisfaction mechanisms and processes to improve customer retention and satisfaction.

Outside of work, Ian is a family man with two young sons, Jacob, 11 and, Sam, 8.  He spends his time coaching both boys’ hockey teams and ball hockey teams.  He is the Risk Manager and sits on the Board of Directors for Juan de Fuca Minor Hockey Association, is the Vice President of the local SME Victoria (Sales and Marketing Executives) networking group and is an active Ground Search and Rescue volunteer of the Metchosin Search and Rescue Team.  Ian loves to stay fit and has a regimented health plan that consists of the gym, running, hiking, and swimming to stay in shape.

Ian Taylor

Russell Woodford

Russell Woodford – Senior Network Analyst

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