Managing IT infrastructure can be challenging, time-consuming, and costly. That’s why Tecnet offers comprehensive managed services tailored to your organization’s unique IT needs. Our integrated IT support allows you to focus on your core business operations while we handle your IT management requirements. As your trusted IT partner, we provide personalized solutions that align with your business goals.
- Service Desk Support
- Remote Support Services
- Warranty Repair Services
- Onsite Support Services
- Executive Reporting & IT Roadmap
- Asset Management
- Solution Design Services
- Software as a Service (SaaS) offerings (e.g., Microsoft 365 Business Premium/Standard)
- License management and compliance.
- Critical Device– 24/7/365
- Backup
- Workstation
- Software Update
- Threats and vulnerabilities
Benefits of Managed Services
Our managed services offer a cost-effective solution, eliminating the need to hire a full-time IT staff.
Our team of IT professionals has extensive expertise in various IT areas, including cybersecurity, network management, cloud solutions, and more.
We provide round-the-clock monitoring and support to ensure your IT infrastructure operates smoothly and efficiently.
Our proactive approach includes monitoring, maintenance, IT roadmap and support to prevent potential IT issues from becoming major problems.
Tecnet’s helpdesk services allow you to leave all IT troubles to us, enabling you to focus on efficiently running your organization. Whether you need onsite or offsite solutions, our single point of contact helpdesk is flexible and customizable to fit your unique business needs and budget, offering you unmatched professional expertise.
Supporting our field technicians and acting as a direct link to end-users for our managed services clients. We have full-time helpdesk analysts who proactively and reactively address problems, along with experienced field service technicians across BC ready to respond to onsite requests when needed.
Tecnet Help Desk professionals provide comprehensive support for hardware, software, and network-related issues. Our service packages are tailored to your needs, offering initial call screening, problem determination, problem resolution, and incident management. Contact us today to learn more about how our helpdesk services can support your organization.
Every business has unique IT needs, and sometimes those needs require on-site expertise. Partnering with an IT service provider with a local presence ensures peace of mind for your business. That’s why Tecnet offers on-site IT support services at over 35 locations across BC.
Our team of 100 on-site IT experts is available to quickly address any issues that may arise for your business.
No matter where you are in BC, our team of IT experts can quickly address any issues, minimizing downtime and productivity loss.
Our technical team consists of certified and knowledgeable experts who can handle a wide range of IT areas, including hardware, software, and networking.
Our on-site IT support services provide a cost-effective solution, eliminating the need to hire a full-time IT staff.
Contact Tecnet today to learn more about how our on-site IT support services can benefit your business.
