1. Onsite Manager
The Onsite Manager communicates with the Tecnet Service Center. Utilizing the Tecnet Onsite Manager, experienced Tecnet Staff are able to monitor and manage anything with an IP address, including desktops, laptops, servers, managed switches, routers, firewalls, gateways, VoIP switches and phones, printers, off-the-shelf and custom applications, specialized equipment and environmental control devices, internal and external websites, SaaS resources, virtual machines and much more.
2. Service Center
Service Center is a powerful, web-based, centralized dashboard that allows Tecnet to view the asset health and performance data sent by the Onsite Manager, drill down to details as required, perform rapid remote remediation, configure advanced services and produce a range of useful reports to efficiently manage your network.