Tecnet provides best-in-class hardware break-fix support
Tecnet has been providing break-fix support to organizations of all sizes for over four decades.
We are authorized to perform repair work both in our depots as well as onsite. Some of the tier one brands that we are authorized to support are Lenovo, HP (Both HPi and HPe), Toshiba, Lexmark and Fortinet.
Regardless of where your staff are in the province, they should never have to wait for IT support. With over 35 support location across British Columbia, a local support tech is never far away.
First time fix (FTF), is a metric that all vendors hold us accountable to under their warranty programs. This means we strive to diagnose and repair hardware issues correctly the first time, every time.
This support network paired with our service desk and NOC teams and our proactive management tools enable us to see small problems and address them, before they become large problems no matter where you may be.
Equipment In Warranty?
We are experts in determining the root cause of a hardware issue.
Tecnet offers authorized warranty service to all major brands of servers, desktops, laptops, notebooks, tablets, printers, MFDs, switches, and routers. Both onsite and depot service is available to get you up and running fast. We’re an authorized Lenovo warranty and post-warranty repair centre – able to repair personal and business grade Lenovo hardware across BC.
In addition to Lenovo warranty service we are also a warranty authorized service centre for HP, Toshiba, Lexmark and many other major brands.
Equipment Out of Warranty?
Hardware is more reliable than ever and will stay in service long after the warranty has expired.
Tecnet can keep you going with onsite or depot service either on a time and material basis or a fixed rate with a priority service agreement.
We are here to help.
Our corporate offices in Vancouver and Victoria and our 35 service centres around the province are available to provide computer and technology repair and support. If you need hardware diagnosis and repair of any major computer brand, contact our provincial Dispatch Centre.
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