Tecnet provides best-in-class hardware break-fix support
Tecnet has been providing break-fix support to organizations of all sizes for over four decades.
We are authorized to preform repair work both in our depots as well as onsite. Some of the tier one brands that we are authorized to support are Lenovo, HP (Both HPi and HPe), Toshiba, Lexmark and Fortinet.
Regardless of where your staff are in the province, they should never have to wait for IT support. With over 35 support location across British Columbia, a local support tech is never far away.
First time fix (FTF), is a metric that all vendors hold us accountable to under their warranty programs. This means we strive to diagnose and repair hardware issues correctly the first time, every time.
This support network paired with our service desk and NOC teams and our proactive management tools enable us to see small problems and address them, before they become large problems no matter where you may be.