Our Services

Managed Services

Tecnet’s network professionals specialize in Microsoft Server Solutions, and offer a full complement of leading edge tools and services designed to keep your network environment operating to its greatest potential.

Our Managed services offering will ensure constant monitoring of your network in real time. It will continuously check for specific errors or problems with the hardware or software.

Real Time Monitoring

Critical Windows errors

Bad sectors on hard drives indicating imminent failure

Port attacks on your firewall by hackers

Website downtime

Disk space filling up

Processor overload

Electrical problems in your wiring

Security breaches

Daily Health Checks

Your most recent backup has succeeded

Anti-virus and malware protection is in place and has the latest virus definitions

The latest correct Windows patches have been downloaded, pushed out and applied

Cloud Services

The latest correct Windows patches have been downloaded, pushed out and applied

Cloud Security

Filter for viruses and malware before they even reach your network.

Cloud Backup

Replicate your data in the cloud in the case of catastrophic failure.

Cloud Email

Access your domain e-mail from any device, anywhere on the Internet.

Cloud Business

Host your accounting securely in Tecnet’s cloud, CRM software, and more.

Network Support Services & Implementations

Tecnet’s network professionals specialize in Microsoft Server Solutions, and offer a full complement of leading edge tools. Our services include LAN/WAN architecture (both wired and wireless), technology assessment, design and implementation, as well as complete project management, taking your implementation strategy through planning, acquisition, integration with existing architecture, and rolling out end user solutions.

Our local service network allows us to provide these services to the most geographically broad-based customers.

Help Desk Services

A direct link to end-users, Tecnet Help Desk professionals can substantially reduce information technology support costs. Whether on-site within a customer’s IT organization or outsourced to our central Tecnet Help Centre – we provide comprehensive support whether the problems are hardware, software, or networking. Service packages can be tailored to customer needs, providing initial call screening, problem determination, problem resolution and incident management.

Enterprise Systems Maintenance

Success in today’s diverse information technology environment demands one-stop vendor-neutral support and maintenance. Tecnet meets the challenge, supporting server, desktop, and portable hardware platforms. Among Tecnet’s available services: single point call management, planned maintenance, OEM basic and enhanced warranty service, warranty administration, critical spares planning, and performance reporting.

Professional Services

Tecnet provides human resources to meet every customer requirement – short term or long, temporary or full-time – the right resource for the job can be provided under contracts designed to meet your specific needs. As a Microsoft Gold Certified Partner and an experienced IT service company, Tecnet has expertise in critical technology areas including:

Program / Project management

Systems Design

Design design

Systems and LAN Administration

Additional Services

Our other services may be of great benefit to your company and it’s continued success:

Enterprise Support Services

Get In Touch

Tecnet is BC’s premier IT managed services company. Find out for yourself why today!