Business & AI Solution Manager
Elaheh is a CBAP-certified Business Analyst and ITIL-certified professional with 12 years of experience in IT services, system and business analysis, and solution architecture. She has led projects across retail, finance, telecom, and software development, specializing in CRM, ERP, enterprise applications, and low-code platforms. Holding a Ph.D. in Information Systems, she combines technical expertise with strategic insight to drive innovation. As a Business & AI Solution Manager at Tecnet, she translates business needs into advanced AI-driven solutions, enabling digital transformation through a data-centric and strategic approach.