The Challenge
A well-established and growing legal firm, was experiencing significant limitations with its aging data center and on-premises infrastructure. Their legacy servers, networking equipment, and communication tools had become increasingly unreliable and could no longer keep up with the demands of a fast-paced legal environment.
Daily operations were being affected by slow performance, inconsistent connectivity, and outdated collaboration tools, not ideal for a team responsible for managing sensitive client information and time-critical legal workflows.
The firm also needed stronger security controls, improved identity management, and a more streamlined approach to document editing and file management.
Solution Design:
Tecnet delivered a comprehensive modernization strategy designed specifically for the needs of legal practitioners. The upgrade plan addressed communication, security, networking, and productivity tools in a unified and forward-looking approach.
Key components of the solution included:
Transition to Microsoft Teams Voice
Replacing the aging phone system with Teams Voice provided a centralized communication platform, improving coordination among staff and enhancing client communication.
Upgrade to FortiGate 40F firewalls
To resolve performance bottlenecks and improve security, Tecnet upgraded the firm’s network to FortiGate 40F models. This ensured fast, reliable, and secure access to internal systems.
Migration to Microsoft Entra
Entra introduced modern identity and access management, strengthening authentication processes and reducing security risks. This ensured secure access to sensitive legal documents and systems.
Transition to Office Online
To address slow document processing and collaboration challenges, Tecnet migrated the firm to Office Online. This allowed for real-time document editing, faster turnaround on legal files, and improved team workflow.
Streamlined file management
Tecnet implemented improved organization and file management practices that enhanced information accessibility and consistency across the firm.
Software containerization for scalability
To future-proof the environment, Tecnet introduced containerization options, enabling greater agility, scalability, and simplified maintenance for key legal applications.
Our Impact:
The modernization initiative produced immediate and long-lasting improvements to the firm’s operational efficiency, security posture, and client service delivery.
Key benefits included:
Enhanced communication & collaboration
Teams Voice unified the firm’s communication tools, resulting in smoother internal coordination and improved client interactions.
Faster, more reliable network performance
The FortiGate upgrade eliminated connectivity issues, enabling staff to access applications and client files without interruption.
Stronger security & modern authentication
The move to Entra elevated security by ensuring more secure identity management, protecting sensitive legal data from unauthorized access.
Accelerated legal workflows
With Office Online, document creation, editing, and collaboration became significantly faster—reducing bottlenecks and enabling quicker response times for client matters.
Improved scalability & readiness for growth
Modernized systems and containerization options positioned the firm for expansion, ensuring their IT infrastructure can grow with their client base and operational demands.
A future-ready legal environment
The firm now operates on a modern, secure, and scalable foundation that supports evolving compliance requirements and the increasing complexity of legal technology.
The client expressed high satisfaction with the smooth execution and reliability of the process, noting the confidence it brought to such a critical public event.
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