Every business engages with a variety of software, from general applications to line-of-business solutions. Implementing these software solutions requires a planned approach, integration with other systems and tools, and training to ensure user adoption and maximize the benefits of the solution.
We offer comprehensive services that include software installation, project management, monitoring, and patch management. Acting on behalf of our clients, we take on a technical role and collaborate closely with software vendors to ensure seamless implementation and ongoing support.
Tecnet’s software licensing control process ensures your software remains up-to-date and compliant with your IT strategy and budget. Here’s how we manage it
Our software renewals are automated and systematic, utilizing email notifications at 180-, 90-, 60-, and 30-day intervals.
We maintain a license renewal dashboard, integrating key dates into your IT roadmap so renewals align with your overall IT strategy and budget. As renewal dates approach, we review the technology to ensure it remains the best solution for your business requirements, making recommendations to renew or replace as needed.
Microsoft Products: All Microsoft patches are applied through Tecnet’s Service Center and included in your monthly service fees.
Other Software: To maintain security and compliance, all non-Microsoft software is automatically and regularly patched, keeping it up to date with the latest security vulnerabilities. This service can be implemented for a nominal monthly fee.
Packaged, Standard Applications: Managed through an App management service, we follow an evaluation, release, and control process for standard applications as new versions are released. Typically managed through the Intune Company Portal, we also manage applications according to manufacturer specifications and may implement custom scripts for regular app management when necessary.
Any other software-related issues are handled on a case-by-case basis, ensuring comprehensive support for all your software needs.
