This process allows Tecnet to determine your current IT resources and needs, as well as your upcoming and projected IT requirements, and provide you with a detailed IT Roadmap to help you make decisions in your business planning, and govern your IT spending in a managed way. This helps you avoid waiting until there are critical issues, when you are forced into unexpected, and more expensive solutions.
At the start of the service period, Tecnet will perform a technology audit of your information technology infrastructure. By conducting a comprehensive audit, we will gain a thorough understanding of the state of your computer network, which will allow us to effectively provide the required services and support.
As well as gaining an understanding of the network, the audit will also identify any weaknesses or trouble areas that should be addressed before proceeding with the provision of IT services. Tecnet will provide recommendations and implement them as necessary to bring the network up to optimal performance, and create a customized IT Roadmap and Strategic Technology Plan for you.
It is important to ensure a healthy and problem-free network before implementing support, as it is the foundation upon which everything will be working.