Managed Technology
with Security in mind
Managed IT Services designed to keep your teams productive, your risk reduced, and your business moving forward.
Gain a single partner for all IT operations, strategy, and security—ensuring your technology runs seamlessly day to day.
OUR FOCUS
Behind every service we offer is a specialized team working together to support your business. From helpdesk and field techs to project and account managers, our departments collaborate to deliver responsive support, expert insight, and long-term IT strategy—all aligned with your goals.
100%
Employees live and work in Canada.
95%
Employees live and work in BC.
90
Full-time employees, supporting 35 BC rural and remote communities.
100+
Partnerships with our customers across
diverse sectors, including government, non-profit,
business, and education.
1000+
Completed projects across a wide range of services,
including IT infrastructure, digital transformation, and
much more.
With 50+ years in business, Tecnet is trusted by organizations across British Columbia.
What You Get with Tecnet
Your IT Environment, Unified
Gain full visibility through a centralized platform that brings your essential IT information together. See what’s happening across your organization at a glance and make better decisions, faster.
- IT Assets Overview
- Service Desk Insights
- Roadmaps & QBRs
- Reports & Exports
Support and Maintenance Services
We manage your day-to-day IT operations—patching, updates, and support—so your teams stay productive and your systems run reliably at scale.
- Service Desk Support
- Remote Support Services
- Warranty Repair Services
- Onsite Technician Support Services
IT Strategy & Growth Services
We go beyond break-fix. Tecnet helps align your technology with your business goals—offering IT roadmaps, vendor management, budgeting support, and long term planning.
- Account managers guiding long-term IT strategy
- IT Discovery and IT Strategy
- Solution Design Services
- IT Roadmap Development
- IT Procurement Advisory
Monitoring and Response Services
Real-time monitoring and rapid response stop issues before they impact your teams, reducing risk and keeping your systems secure and available.
- 24/7/365 Device Monitoring and Recommendations
- Real-Time Threat Detection and vulnerabilities
- System Health Checks
- Backup and Recovery Monitoring
Staff Enablement & Training
Technology is only effective if your people know how to use it. Whether it’s Microsoft 365, cybersecurity awareness, or AI tools, we help your team gain confidence and skills with customized training and enablement sessions.
Why Tecnet?
Your IT, handled by people you can actually talk to.
People-First Approach
You’ll work with real people who know your name—not a call center.
50+ Years of Experience
We’ve supported BC organizations since the early days of IT—and evolved with them.
Strategic Focus
Dedicated account managers, QBRs, roadmaps, and real partnership.
Locally Based, Regionally Trusted
Proudly serving Victoria, Vancouver, and organizations across the province.
End-to-End Coverage
From helpdesk to strategic advisory to cybersecurity to AI readiness.
Get Started With Tecnet
Frequently Asked Questions
What’s included in your Managed Services package?
Our Managed Services cover day-to-day IT support, system monitoring, patch management, backups, security solutions, vendor coordination, and strategic IT guidance.
What is an IT Roadmap, and how does Tecnet support it?
An IT Roadmap is a strategic plan that outlines your business’s technology needs and goals over time. At Tecnet, we work with you to build a customized roadmap aligned with your operations, budget, and growth. Through our client portal, you can access your IT roadmap, view all your assets, manage support tickets, track projects, and stay updated on your tech environment—all in one place.
Do you only work with businesses in Victoria?
No—while we’re proudly based in Victoria, we support clients across British Columbia. Our local roots help us stay responsive and build strong relationships, no matter where you’re located. You can see our extensive network here.
What makes Tecnet different from other IT providers?
We combine over 50 years of experience with a people-first mindset. You get access to real support from a local team—not a call center—and a partner that understands your business, not just your tech.
Can you work with our existing systems or vendors?
Yes. We regularly work with clients who already have tools or vendor relationships in place. We’ll assess your current setup and either integrate or improve what you already have—without disrupting your operations.
Do you offer help with staff training or onboarding?
Absolutely. We believe your team should feel confident using the technology you invest in. We offer tailored training sessions on topics like cybersecurity awareness, Microsoft tools, and more.