Tecnet is proud to announce that for the second consecutive year, we have been awarded with the Lenovo Premier Service Partner status for the 2016 fiscal year. Tecnet received this same award in the 2015 fiscal year. Tecnet has a long-standing relationship, and has been a partner with Lenovo since their introduction into the North American marketplace in 2005. This award designates Lenovo Partners who provide distinct best-in-class service as a Warranty Authorized Service and Solutions Provider.
Keith Gedrose, Director of Channel Services for Lenovo writes:
“Congratulations to [Tecnet] and specifically your service team for achieving Lenovo’s Premier Service Partner status for the fiscal year ending in 2016.
We want to thank your service team for the significant contributions they have provided over the last year to our mutual customers. Your service team’s diligence to delight every customer while delivering superior warranty service is much appreciated. It is because of these efforts that we are proud to award you with Premier Service Provider status for [the] fiscal year 2016.”
Tecnet and Lenovo’s senior technical staff regularly collaborate when required to meet objectives by the client or when hardware requires advanced troubleshooting beyond a level one technician. This relationship has resulted in a better client experience. Because of this partnership, Lenovo has redesigned and manufactured components based on Tecnet feedback and customer requirements.
Tecnet has been providing best-in-class IT solutions, including hardware support, warranty and post-warranty repair, and sales for over 40 years. Tecnet has deployed thousands of Lenovo computers across British Columbia, and provides continued support and service to our clients who rely on their technology everyday. Tecnet is a proud provider of Lenovo products, and is pleased to offer warranty and post-warranty repair for all Lenovo hardware across British Columbia.